HVAC & R

Course Title:

communicate and collaborate via the Web

Course Provider:

Microsoft

Stated course objectives or outcomes:

Join a Live Meeting. Schedule a Live Meeting. Start a Live Meeting. Lead a Live Meeting. Record a Live Meeting

Achievement of outcomes:

Yes

Stated course duration:

50

min

Actual course duration:

50 m

Administration:

Were you provided with any support contact details?

Yes  

Did you need to contact admin support?

Materials:

Were you supplied with any support materials?

Yes 

If Yes, what materials?

Quick Reference Card

Were you issued with a certificate?

  No

Technology:

Did you have any issues with any of the technology used by this course?   NO

Virtual Classroom:

Which components of the virtual classroom did the course offer?

Did you use any of them?      No

Interactivity:

Rate the degree of interactivity:

High

Feedback:

Was there any feedback during the course?    

Was it personal?

Or Computer generated?

Rate the quality of feedback:

Yes 

No

Yes 

Good

Content:

Did the content cater to differing learning styles?                                      No

How?

It was computer generated online course (self paste learning)

Was the content logically sequenced and organised?                            Yes 

Were there options for different levels of expertise?                              No

Were there any exercises that allowed you to practice skills?                Yes 

Was the content in plain English or jargon?    Plain English

Was there a “real” facilitator?                                                                No

How could you make contact with the facilitator if you chose to?

Via e-mail or phone

Navigation:

Was the navigation of the course content logical?                                Yes 

Were there “breadcrumbs”?                                                                  No

Was it simple to navigate to the last point where you had left the course?

                                                                                                            Yes 

Did the site have FAQs?                                                                      Yes 

Did you use them?                                                                               Yes

Did they help?                                                                                      Yes